Loading...

Terms and Conditions

Last updated: February 11, 2026

Introduction

Welcome to www.drugsanddevices.com (the "Website"). These Terms of Use ("Terms") constitute a legally binding agreement between Drugs and Devices Pharma Private Limited ("Company", "we", "us", or "our") and User, whether as an individual or a legal entity ("you," "your," or "the user"), governing your access to and use of the Website and all related features, technologies, content, and services provided through them (collectively, the "Platform" or the "Online Services").

By accessing, browsing, registering for, or otherwise using any part of the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms, together with the Privacy Policy, Cookie Policy, Refund Policy and guidelines, or notices that are incorporated by reference, including any amendments or modifications that we may make at our sole discretion from time to time.

We reserve the right to modify, replace, refuse access to, suspend or discontinue website access, partially or entirely, or change and modify terms or any other terms concerning use of the website at any time and from time to time, without notice, in the Company's sole discretion. All of these changes shall be effective upon their posting on our Website. We reserve all rights not expressly granted to you under these terms, including, without limitation, title, ownership, intellectual property rights, and all other rights and interests in Company and all related items.

If you are accessing or using the Platform on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. In such a case, "you," "your," and "the user" shall also refer to such entity.

If you do not agree to these Terms, you must immediately discontinue access to and use of the Platform and the Services.

About Drugs and Devices Pharma Private Limited

Drugs and Devices Pharma Private Limited is a leading pharmaceutical, nutraceutical, and traditional medicine company dedicated to providing innovative solutions that enhance health and well-being. We develop, manufacture, and distribute safe, effective medications, nutraceutical products, and traditional medicine remedies tailored to meet the unique needs of patients globally.

Our mission is to revolutionize healthcare by combining pharmaceutical excellence with holistic well-being, harnessing the power of natural ingredients and formulations to support overall health and vitality.

Use of the Website

Eligibility

You must be at least 18 years of age to use this Website. By using the Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

Permitted Use

You may use the Website for lawful purposes only and in accordance with these Terms. You agree not to:

  • Use the Website in any way that violates any applicable federal, state, local, or international law or regulation
  • Transmit any material that is defamatory, obscene, offensive, or otherwise objectionable
  • Attempt to gain unauthorized access to any portion of the Website or any systems or networks connected to the Website
  • Interfere with or disrupt the Website or servers or networks connected to the Website
  • Use any robot, spider, or other automatic device to access the Website for any purpose
  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without our express written permission

Product Information and Medical Disclaimer

Product Information

The information provided on this Website about our pharmaceutical, nutraceutical, and traditional medicine products is for informational purposes only. While we strive to ensure the accuracy of product information, we do not warrant that product descriptions, images, or other content on the Website is accurate, complete, reliable, current, or error-free.

Medical Disclaimer

IMPORTANT: The information on this Website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or before starting any new treatment or medication.

Our products should be used only as directed and in accordance with applicable regulations. Do not use our products for any purpose other than as indicated on the product labeling or as prescribed by a healthcare professional.

Never disregard professional medical advice or delay in seeking it because of something you have read on this Website. If you think you may have a medical emergency, call your doctor or emergency services immediately.

Product Orders and Sales

Order Acceptance

All orders placed through the Website are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Pricing and Payment

All prices are displayed in the currency indicated and are subject to change without notice. We reserve the right to correct any pricing errors, even after an order has been placed. Payment must be made in full at the time of order placement, unless otherwise agreed in writing.

Shipping and Delivery

We will make reasonable efforts to deliver products within the estimated timeframe. However, delivery times are estimates only and are not guaranteed. We are not liable for any delays in delivery due to circumstances beyond our control, including but not limited to natural disasters, pandemics, or regulatory restrictions.

Regulatory Compliance

All products are subject to applicable regulatory requirements in the jurisdiction where they are sold. Some products may require a prescription or may not be available in certain regions. We comply with all applicable laws and regulations governing the sale and distribution of pharmaceutical and nutraceutical products.

Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Drugs and Devices Pharma Private Limited, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our prior written consent, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials
  • You may store files that are automatically cached by your Web browser for display enhancement purposes
  • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use

All trademarks, service marks, trade names, and logos displayed on the Website are the property of Drugs and Devices Pharma Private Limited or their respective owners. You may not use any of these marks without our prior written permission.

User Content and Submissions

If you submit, post, or transmit any content, information, or materials through the Website (including but not limited to product reviews, comments, questions, or feedback), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that you own or have the necessary rights to grant the license described above and that your content does not violate any third-party rights or applicable laws.

We reserve the right to remove any user content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable.

Adverse Event Reporting

If you experience any adverse events, side effects, or product complaints related to any of our products, please contact us immediately at info@dnd.ltd or call us at +91 78628 82551.

We are committed to product safety and will investigate all reported adverse events in accordance with applicable regulatory requirements. We may be required to report adverse events to regulatory authorities as mandated by law.

Disclaimer of Warranties

THE WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Website will be uninterrupted, secure, or error-free, or that defects will be corrected. We do not warrant or make any representations regarding the use or the results of the use of the Website in terms of their correctness, accuracy, reliability, or otherwise.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DRUGS AND DEVICES PHARMA PRIVATE LIMITED, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE THE WEBSITE OR ANY PRODUCTS PURCHASED THROUGH THE WEBSITE.

Our total liability to you for all claims arising from or related to the use of the Website or products shall not exceed the amount you paid to us, if any, for accessing the Website or purchasing products in the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Drugs and Devices Pharma Private Limited, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website, including but not limited to your use of any information obtained from the Website.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Website shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

However, if you are located outside India, local laws may apply to certain aspects of these Terms, and we will comply with applicable local laws and regulations.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable.

Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Drugs and Devices Pharma Private Limited regarding the use of the Website and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and the Company.

For questions about these Terms, please contact us at info@dnd.ltd